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Take Me To Your Leader$
Table of
Contents
About the Author ix
Acknowledgments xi
Section I – Up Close and Professional
1 Leaders Make Decisions – 17
Subordinates Do the Legwork
2 The Sale: 21
A Beginning, An End, and What’s In-Between
3 Marketing, Selling and Executive Relationships – 23
What You Didn’t Learn in College
4 Professional Relationships, Social Relationships 29
Section II – Overcoming the Obstacles –
Getting to the Executives
5 Obstacle 1 – Identifying the Powerful Executives 37
6 Networking, Using What Resources You Have 46
7 Leveraging – Building a Golden Network: 51
The Info/Intro Highway
8 Obstacle 2 – Gatekeepers and Blockers 57
9 Obstacle 3 – Executive Intimidation 64
10 Obstacle 4 – You Feel the Executive Has 68
No Time or Reason to See You
11 Obstacle 5 – The Decision Has Been Delegated. 70
It Is Unnecessary to See the Executives
12 Obstacle 6 – You’re Not at the Executives’ Level 72
13 Obstacle 7 – The Embedded Competitor 74
viii
Section III – Preparing for the Meeting
14 Credibility, The Magic of Any Relationship 79
15 Confidence, A Salesperson’s Biggest Asset 83
16 Your Trinity, 90
Gaining Confidence, and Overcoming
Self-Doubt
Section IV – Talking with an Executive
17 Productive Executive Discussions 105
18 Asking the Questions 111
That Will Provide An Arsenal
of Powerful Information
19 Getting the Critical Information 119
20 Learn Their Personality Style and
Create Great Chemistry 127
Section V – Forming the Relationship
21 Ingratiate the Executive 133
by Using Your Arsenal of Information
22 Deliver the Expectations and Win the Executive 138
Section VI – Maintaining the Relationship
23 Positive Professional Impacts 151
Bond the Relationship
24 Stay Involved or Your Competitor Will 154
Steal Your Relationship
25 Build a Plan to Maintain the Relationship 157
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What others have
said about Sam:
"Before working with
Sam 30% of my people made President's Club. After Sam's training and coaching 70%
of my people went to President's Club."
Deborah Surrette, EVP
Sales WorldCom
"Sam put in a process
that helped reduce bid and proposal cost 30%, increased win rates from 33% to
83% and doubled sales in one year."
Dan Ozley, VP Satellite
Systems
Lockheed Martin
Telecommunications
"Using what Sam taught
us, increased our hit ratio from 38% to 68%."
Bill Bowden,
Sales Training Manager, Fisher
Rosemount Division of Emerson.
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